On first day of release, I purchased Samsung Galaxy Note 7. I installed and used Mobisynapse successfully to sync my desktop Outlook with Android Native Calendar as I had since 2011 on two previous Android phones. While I was waiting for my Note 7 replacement, when Samsung announced phone was discontinued, would not be supported and that I must return/exchange it.
I chose to replace it with a Samsung Galaxy Edge 7 because it was virtually same phone but without the stylus, so the substitution would eliminate another new equipment learning curve.
When I obtained Note 7, Contacts and Calendar were not transferred from old Android phone; I populated Note 7 new/empty Android Contacts and Calendar directly from first Mobisynapse PC USB sync. All syncs from PC to Note 7 worked well for 2 months I owned Note 7.
When I exchanged Note 7 for Edge 7, the Sprint Store staff executed a complete transfer of al apps and data, this time including Contact and Calendar data from the Note 7.
I used Edge 7 for about a week before my first attempt to update/sync Outlook changes from my PC Outlook data to my new Edge 7. Got my usual "sync success" message from Mobisynapse and all Contact and Calendar data was updated and accessible on new Edge 7.
However, next time I used phone, I began to get popup error message, "Unfortunately, Calendar storage has stopped." All data was accessible and correct, but error message continued to popup incessantly in every screen, whether Calendar was activated or not.
Sprint technician tried many operations but was unable to have any success.
Per numerous posts at various sites, I disabled the phone's Calendar application, deleted its cache and all its data, but when I turn on the Android Calendar, all the data is still there, even though the delete cache and delete data operation states that there is no data. And the error message continues. I've tried additional Mobisynapse syncs from the PC, but have had no success correcting situation. Since all the calendar and contact data appears to be exact copy of Outlook, I'd be happy if I could just disable the error message, but there appears to be no way to accomplish that.
I saw a post on another site that describes the exact same situation with an Edge 7 when he began to use Mobisynapse to sync his phone with his desktop Outlook.
I don't want to do a phone wipe because I've a lot of data that I need for my work, so even the automated process used at the Sprint store takes several hours and after that’s completed, I still have to configure all my apps, preferences, etc., etc.
Are there any known fixes recommended by Mobisynapse? I would really appreciate receiving a successful solution. I want to return to being a user and stop this incessant error sleuthing rollercoaster I've been riding for these past several weeks.